Field Service Engineer

Location: 

Abidjan, CI

Work Site:  Onsite
Duration:  Permanent / Unlimited
Date:  Jul 2, 2025

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.​ Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Buhler Group in Abidjan, Ivory coast is looking for a skilled engineer to join our team as Service Engineer. This position will be responsible for providing services to the customers during installation of the machines and its entire life cycle.

Job Responsibilities

Perform retrofit actions and machine repairs, inspections, maintenance, and troubleshooting.

Prepare and submit timesheets, service reports, delegation reports, drawings and other documents related to the assigned task.

Perform technical assistance, training and other after sales services of the machines.

Coordinate with internal and external customer technicians during startups or maintenance jobs.

Build and maintain collaborative relationships with customers.

Sharing of experience and feedback to other projects and functions.

Report after sales opportunities at the customer site.

Compliance with processes, procedures, and tools.

 

Qualifications

  • Bachelor’s degree in engineering or equivalent.
  • Higher technical education with further training in Customer Service is an added advantage.
  • Minimum 3-5 years of experience in the similar industry.
  • Fluent communication skill in English and French language.

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world ​of possibilities.​ Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!