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Service Sales Manager

Location:

Abidjan, CI

Work Site: Onsite

Duration: Permanent / Unlimited

Date: Apr 14, 2026

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Bühler Group Abidjan Côte d’Ivoire is looking for an experienced Service Sales Manager to join our team. In this position, you will lead and coach a team of service sales professionals, ensuring the effective delivery of high-quality after-sales services at customer sites. You will also grow our service business by strengthening customer relationships, identifying new service opportunities, and proposing value-added service solutions that consistently exceed customer expectations.

Job Responsibilities

Develop and implement sales strategies to grow service revenue and expand market share, and manage the service sales team to achieve sales targets and business objectives.
Collaborate with technical, service, and operations teams to ensure customer needs are met effectively in order to build and maintain strong customer relationships to ensure satisfaction, retention, and repeat business.
Identify new business opportunities within existing accounts and prospective customers, and manage pricing, proposals, and contract negotiations for service agreements.
Prepare sales forecasts, reports, and performance analyses for senior management and monitor market trends, competitor activity, and customer feedback to adjust sales approaches.
Drive continuous improvement in sales processes, customer engagement, and team productivity.
Ensure compliance with company policies and sales processes.

Qualifications

Bachelor’s degree in mechanical engineering, or a related field.
Minimum 5 years working experience in sales management.
Business Administration / Sales / Marketing.
Fluent communication and writing skills in French and English language.

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world of possibilities. Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!

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