Services Agreements (033)

Location: 

Bangalore, Karnataka, IN, 562107

Work Site:  Onsite
Duration:  1 month
Date:  Jul 9, 2026

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.​ Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Buhler Group in Bangalore, India is looking for a passionate professional to join us as Team Leader - Customer Service (Service Agreements). This role will be responsible to manage the renewal, execution, and overall contract lifecycle of Buhler Service Agreements, ensuring compliance, timely order booking, invoicing, and margin protection.

 

Job Responsibilities

  • Manage all Buhler Service Agreements, across the business.
  • Own Buhler Service Agreements renewals, ensuring timely follow-up and successful closure.
  • Ensure proper execution of Buhler Service Agreements in line with agreed scope and commitments.
  • Lead and guide team members involved in service agreement activities.
  • Follow internal guidelines and ORM policy to ensure compliance.
  • Oversee complete contract management, including order booking, contract execution, invoicing, documentation, and tracking.
  • Maintain margins in all Buhler Service Agreements and ensure agreements remain commercially viable.
  • Drive strategic growth of Buhler Service Agreements to achieve the annual budget.
  • Ensure smooth delivery of services under each agreement.
  • Maintain high customer satisfaction through proactive engagement and issue resolution.
  • Collaborate closely with Area Service Managers to identify opportunities and grow Buhler Service Agreements business.

Qualifications

  • Bachelor’s or master’s degree in any discipline.
  • Minimum 10 years of experience in service agreements or services business, preferably within the manufacturing or process industry.
  • Solid hands-on experience with ERP systems, such as SAP.
  • Excellent verbal and written communication skills in English.

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world ​of possibilities.​ Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!