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Customer Service Sales Manager

Location: 

Bangkok, TH, 10260

Work Site:  Hybrid
Duration:  Permanent / Unlimited
Date:  May 29, 2026

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.​ Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Sales-driven Customer Service professional to grow Bühler’s after-sales business in Thailand for Human and Animal Nutrition. This role will drive service sales, develop customer relationships, and convert opportunities into orders, working closely with the sales and service teams. 

Job Responsibilities

  • Achieve sales targets (orders, revenue, margin, pipeline).
  • Identify, develop, and close Customer Service opportunities.
  • Grow service business across spare parts, service agreements, retrofits, upgrades, and field services.
  • Build strong relationships with customers and understand their operational needs.
  • Translate customer challenges (e.g., downtime, efficiency, quality, cost) into solutions.
  • Manage sales pipeline, quotations, and forecasts using CRM tools.
  • Drive recurring revenue through service contracts and long-term agreements.
  • Collaborate with internal teams to deliver competitive proposals.
  • Provide market insights on customer needs, competitors, and pricing.

Qualifications

  • Degree/Diploma in Engineering, Business, or related field.
  • Minimum 5 years of experience in service, aftermarket, or technical sales.
  • Proven track record in sales and customer relationship management.
  • Experience in machinery, spare parts, or industrial solutions preferred.
  • Fluent in Thai and English.
  • Familiarity with CRM and digital/AI sales tools is a plus.
  • Knowledge of food/feed processing industries is an advantage.

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world ​of possibilities.​ Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together! 

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