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Service Agreements & Planning Specialist

Location: 

Bornova/Izmir, TR, 35050

Work Site:  Onsite
Duration:  Permanent / Unlimited
Date:  May 19, 2026

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.​ Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Buhler Group in Izmir, Türkiye, is looking for a skilled professional to join our Service Operations Team as a Service Agreements & Planning Specialist. This position will be  responsible for coordinating and managing the service agreements from quotation to execution and mobilization with renewal phase and fulfilling the agreement deliverables with a high-level  focus on quality, customer satisfaction, efficiency and cost while ensuring compliance with the company directives.  

Job Responsibilities

  • Take overall ownership of Bühler services agreements for Türkiye & Azerbaijan, to fulfill obligations towards full customer satisfaction   
  • Oversee the execution of agreements in terms of profitability and risk, and run periodical  performance reviews with customers    
  • Act as the single point of contact for customers, coordinating internal resources to deliver  optimal performance during the agreement period   
  •  Identify and develop additional scope business opportunities   
  • Collaborate closely with existing operations teams of different functions in Services, Sales,  and Project Execution (e.g., Automation, Field Service, Parts Operation, and Service Workshops)
  • Provide Quotation & Order processing of transactional field service activities

Qualifications

  • Bachelor’s degree in engineering or business administration, with basic knowledge in financial planning
  • Minimum 3 years of experience in order processing/handling, agreement management
  • Problem-solving skills, hands-on and pragmatic, with strong execution and delivery mindset and a proven track record 
  • Strong communication skills in English and Turkish language
  • Willingness to travel 

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world ​of possibilities.​ Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together! 

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