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Service Sales Manager

Location:

Cairo, EG, 11431

Work Site: Onsite

Duration: Permanent / Unlimited

Date: Jul 7, 2026

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Buhler Group in Cairo, Egypt is looking for a passionate Customer Service Sales Manager to lead the Customer Service Sales function for the assigned territory. This position is responsible for driving Customer Service business growth, developing customer relationships, and leading the sales team to achieve business objectives.

Job Responsibilities

Maintain strong product knowledge while developing and managing strategic customer relationships.
Lead, coach, and develop the Customer Service Sales team to achieve business objectives and foster a high-performance culture.
Develop and execute territory growth plans by identifying new business opportunities and expanding existing customer relationships.
Collaborate with Area Sales and Service Managers to strengthen customer engagement and business growth in the assigned territory.
Plan, monitor, and coach the team to achieve sales targets and improve overall performance.
Identify, handle, and resolve customer complaints/concerns.
Drive business development by following up on opportunities and sharing market intelligence with internal stakeholders.
Ensure accurate CRM management with client data and sales pipeline visibility.
Prepare customer proposals, quotations, and business presentations to support sales growth.
Achieve Customer Service sales targets while driving overall team performance within the assigned territory.
Monitor sales performance, provide regular coaching, and support the team in closing key business opportunities.
Collaborate with cross-functional teams to develop business strategies and improve customer satisfaction.

Qualifications

Bachelor’s degree in engineering.
Minimum 8–12 years of experience in Customer Service, technical sales, or the food processing industry, including experience in leading or mentoring a sales team.
Fluent communication skill in English and Arabic languages.
Ability to conduct technical sales discussions and commercial negotiations with customers.

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world of possibilities. Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!

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