Apply now

Service Sales Engineer - Key Accounts

Location:

Lagos, NG

Work Site: Onsite

Duration: Permanent / Unlimited

Date: Nov 17, 2025

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Buhler Group in Lagos, Nigeria is looking for skilled and highly motivated engineer to join our West Africa team as Customer Service Sales Engineer- Key accounts. This position will drive the growth of our strategic key account customers. The successful candidate will act as the technical and commercial liaison for the large accounts; helping them to understand their needs, design service solutions, propose commercial offers and ensure post-sale success. The goal of this role is to deepen the clients’ relationships, strengthen the business for the sale of spare parts, retrofits, single machine products and service level agreements to customers in region, expand service revenue and ensure high customer satisfaction.

Job Responsibilities

Sell service products (spare parts, service level agreements, retrofits, plant audits) and single machine products to our key account customers.

Develop and maintain sales materials and current product knowledge.

Establish, manage, and maintain current key accounts and potential key accounts relationships.

Prepare action plans and schedules to increase business activities in the assigned territory.

Identify sales prospects and contact these and other accounts as assigned.

Align and complement market activities together with existing key account managers in the assigned territory.

Identify, handle, and resolve customer complaints/concerns.

Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.

Follow up on new leads and referrals resulting from field activity.

Ensure that client data in CRM is up to date.

Prepare presentations, proposals, quotations and generate sales leads for the equipment/plant business.

Qualifications

Bachelor’s degree in engineering or equivalent.

Minimum 7 years of working experience in Grains and Food processing industry, or similar.

Strong interest in technical sales, customer relationship management, and business development.

Ability to conduct sales conversations and contract negotiations.

Willingness to travel.

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world of possibilities. Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!

Follow this link to reach our Job Search page to search for available jobs in a more accessible format.