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Field Service Engineer

Location: 

Melbourne, AU

Work Site:  Hybrid
Duration:  Permanent / Unlimited
Date:  Feb 18, 2026

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.​ Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Job Responsibilities

  • Performance of machine inspections, repairs and parts replacements – ie. roll changes for food refiners (includes: replacement of gears, bearings, hydraulics, etc).
  • Performance of service jobs on a machine basis, scheduled (preventative) and unscheduled (breakdown)
  • Specialist mechanical troubleshooting, repair and configuration
  • Machine control setup and adjustments – machine startup.
  • Performance of complex retrofits
  • Generating of delegation reports
  • Support of Engineering and Sales in technical matters
  • Consulting/troubleshooting over the phone. Provide guidance and instructions to customer’s technical team
  • Customer consulting on spare and wear parts plus retrofit packs and control systems
  • Instruction of customer personnel on site or in the Training Center

Qualifications

  • Minimum of 5 years of professional experience as a Service Engineer in a similar industry - chocolate or confectionary preferable
  • Mechanical Engineering education
  • Successful completion of training program “Level 2 Service Engineer”
  • Knowledge of chocolate process - preferable
  • Knowledge of the range of equipment of the relevant business units plus knowledge of older machine series
  • Basic knowledge of the process technology used in the business units and the areas of food safety and ATEX
  • Ability to interpret (foreign-language) factory regulations
  • Good knowledge of English as the corporate language in its spoken and written form

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world ​of possibilities.​ Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together! 

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