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Field Service Engineer

Location:

Nairobi, KE, 100

Work Site: Onsite

Duration: Permanent / Unlimited

Date: Mar 12, 2026

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Introduction

Buhler Group in Nairobi, Kenya is looking for a skilled engineer to join our team as Field Service Engineer. This position will be responsible for providing services to the customers during installation of the machines and their entire life cycle.

Job Responsibilities

Interact with the client to fulfil service jobs/quotations/spare-ware parts.
Attend to the clients calls/e-mails for technical support.
Identify sales opportunity during site visits.
Commission single machines.
Offer technical support to projects.
Execute service contracts and servicing of Buhler equipment.
Identify opportunities to increase efficiency through insights/ retrofits / upgrades.
Take ownership in timely updates to relevant stakeholders regarding any new factors affecting SORTEX machines.
Judiciously assist in sourcing components for projects balancing the trade-offs between cost, quality, and lead time.
Ensure coordination with other disciplines is effective for each project/ task.
Ensure compliance with Health, Safety & Environmental (HSE) responsibilities.

Qualifications

Diploma / Bachelor’s degree in Electrical, Mechanical, Mechatronic Engineering or relevant field (SMS, AMS etc.).
Higher technical education( Technical College) with further training in Customer Service is an added advantage.
Good knowledge of MS office programs
Minimum 3-5 years of experience in a commercial mill or proof of sufficient skills
Firm grasp of engineering concepts (mechanical & electrical)
Process experience in milling industry including knowledge of flour, feeds, coffee, pulses & rice processing among others.
Fluent communication skill in English.

Competencies

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world of possibilities. Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!

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