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Customer Service Sales Manager

Location:

Riyadh, SA, 11461

Work Site: Onsite

Duration: Permanent / Unlimited

Date: Sep 26, 2025

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Buhler Group in Riyadh, KSA is looking for passionate professional to join our team as Service Sales Manager. This position will be responsible to strengthen the company's business and to ensure the development of our customer base in the assigned region.

Job Responsibilities

Develop and maintain sales materials and current product knowledge.
Establish, manage, and maintain current client and potential client relationships.
Prepare action plans and schedules to increase business activities in the assigned territory.
Align and complement market activities together with existing Area Sales/Service Manager in the assigned territory.
Identify, handle, and resolve customer complaints/concerns.
Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.
Follow up on new leads and referrals resulting from field activity.
Ensure that client data in CRM is up to date.
Prepare presentations and proposals.
Prepare quotation and generates sales leads for equipment/plant business.
Deploy the sales targets of the company in his market territory.
Drive and Manager the service sales team towards generating business growth.

Qualifications

Bachelor's degree in Engineering.
Minimum 8 years of working experience in the similar industry.
PSSR (Parts, Sales and Service Representative) experience is an advantage.
Ability to conduct sales conversations and contract negotiations.
Fluent communication skill in English language.
Fluent communication in Arabic would be an added advantage.

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world of possibilities. Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!

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