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Service Operations Manager

Location: 

Riyadh, SA, 11461

Work Site:  Onsite
Duration:  Permanent / Unlimited
Date:  Jul 3, 2025

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.​ Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Buhler Group in Riyadh, Saudi Arabia is looking for a passionate professional to join our team as Service Operations Manager. This position will be responsible to lead the regional service team and develop the service business in the assigned region.

Job Responsibilities

  • Comprehend the operational requirements and expectations of clients across various sectors
  • Oversee daily activities at both regional and country levels across multiple service domains including spare parts commerce, field services, repair shop facilities, service contracts, remote assistance, and expert consultancy services
  • Guide the team to meet consumer demands and devise operational strategies for the area
  • Monitor and manage resource availability, training, and assignment in the region to ensure the profitability of the service sector
  • Collaborate closely with country heads and the sales department to achieve business objectives together
  • Enhance the service delivery proficiency within the region in accordance with strategic expansion objectives, tailoring global strategies to regional demands
  • Assess potential service market opportunities based on customer insights and broader economic indicators
  • Facilitate the introduction of new service offerings with the assistance of specialists from the business unit, aiding in their market attainment

Qualifications

  • Bachelor’s Degree in Engineering
  • Minimum 10 years of experience in a leading service function in an industrial or equipment sector
  • Proven leadership skills with experience in organization development, strong decision-making ability, managing and developing people
  • Fluent communication in English, knowledge in Arabic is an added advantage
  • Excellent analytical and problem-solving capabilities

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world ​of possibilities.​ Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together! 

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