Apply now

Regional Partner, CS Controlling

Location:

Singapore, SG, 229832

Work Site: Hybrid

Duration: Permanent / Unlimited

Date: May 29, 2026

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Short Description

The Customer Service Controller will act as a strategic advisor and collaborator, ensuring customer service operations are financially sound, efficient, and aligned with business objectives. This role bridges finance, operations, and commercial teams to drive performance, enhance customer experience, and support sustainable growth.

Job Responsibilities

Strategic Partnering: Collaborate with CFO, CS Sales and Operations leaders to align customer service strategies with overall business goals.
Financial Stewardship: Prepare and interpret financial reports, providing actionable insights that guide decision-making and resource allocation.
Performance Management: Monitor Service KPIs including turnover, margin and coverage difference, proactively identifying risks and opportunities to improve service delivery.
Cross-Functional Collaboration: Partner with regional and global teams to address service coverage gaps and implement solutions that strengthen customer satisfaction.
Data-Driven Insights: Use analytics and market intelligence to recommend process improvements and innovative approaches that enhance efficiency and competitiveness.
Continuous Improvement: Lead initiatives that optimize the Lead-to-Cash process, ensuring seamless integration between finance and customer service.
Influence & Communication: Present clear, concise updates to stakeholders, influencing decisions with evidence-based recommendations.
Market Awareness: Stay ahead of industry trends and emerging technologies, advising leadership on opportunities to evolve customer service capabilities.

Qualifications

Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
Minimum 5 years’ experience in financial analysis, reporting, and data interpretation.

Strong proficiency in Microsoft Excel, PowerPoint, SAP S/4 Hana and data visualization tools (SAP Analytics).
Experience in partnering with cross-functional teams to drive business outcomes.

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world of possibilities. Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!

Follow this link to reach our Job Search page to search for available jobs in a more accessible format.