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Spare and Wear Parts Officer

Location:

Skovlunde, DK, 2740

Work Site: Onsite

Duration: Permanent / Unlimited

Date: Jul 8, 2025

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Benefits:

Career and personal development, Cross-cultural working environment, Employer-funded pension plan, Health insurance, Canteen, Parking area, Fitness room, Staff associations, Successful company with sustainable future prospects, Internal and external training - Lifelong learning

Summary

Bühler Group helps billions of people meet their daily needs for food and mobility. We focus on safe, healthy, and sustainable solutions, investing up to 5% of our turnover in innovation each year. With about 12,000 employees in 140 countries, we are committed to food safety, sustainability, and efficient mobility.

Buhler Denmark A/S BU Biscuit is part of Bühler Groups’ Consumer Food Division, based in Copenhagen, with its own global production, sales, and assembly sites. We deliver over 100 projects annually from our main locations in Europe, Asia, and South America.

The Job

The Spare and Wear Parts Officer at Bühler is responsible for managing customer enquiries and processing quotations and orders for spare and wear parts throughout the Nordic Region. The role includes coordinating deliveries, ensuring effective communication with customers, and advising them on spare and wear parts needs. This position involves providing technical support, maintaining accurate data in ERP and CRM systems, and proactively using and promoting the MyBühler digital customer portal. The Spare and Wear Parts Officer also generates customer claims, creates reports, and supports both customers and internal teams to ensure a high level of service and operational efficiency.

Job Responsibilities

Your main responsibilities

Handle quotations and orders for spare and wear parts
Coordinate parts, deliveries, and processes internally
Advise customers about spare and wear parts and be the first level contact for customers
Use our digital customer portal MyBühler on a daily basis

Who are we looking for

Are you proactive and business-minded, enjoying the process of building strong relationships with customers while delivering top-notch service solutions? Are you passionate about making production more efficient, supporting sustainable factory operations, and preventing issues by using data and digital tools? If this sounds like you, then we might have the perfect opportunity.

We’re looking for a dedicated Services Technical Advisor or Spare and Wear Parts Officer who recognizes themselves in some of the qualifications below, to join our dynamic team.

Qualifications

Upper secondary education in a technical or mechanical field or equivalent education through other educational paths and work experience
Basic knowledge of SAP or another ERP system
Systematic and effective task management skills, detail-oriented working style
Service-oriented and customer focused mindset
Fluent in one Scandinavian language or English, German is a merit

Desirable

Experience with working and administrating a digital customer portal
Knowledge of Bühler machines and plants for the milling, animal feed, extrusion, and/or confectionary industries
Ability to read and comprehend technical drawings and schematics

We offer

The chance to work with market-leading technology and innovation in the food processing industry
An open, safe, and informal work environment
Attractive salary package and competitive pension scheme
Flexible working hours

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world of possibilities. Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!

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