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Customer Relationship Manager

Location: 

Subang Jaya, 10, MY, 47500

Work Site:  Hybrid
Duration:  Permanent / Unlimited
Date:  Feb 19, 2026

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.​ Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Job Responsibilities

  • Sales responsibilities for assigned business units (BU) and Customer Service (CS) for Malaysia and Singapore
    - Drive business development for existing and new customers
    - Coordinate with the HQ for regional business solutions and needs
    - Identify projects and opportunities in the market for all business units within the business area (BA)
    - Regular customer visits and relationship building/management with existing and new customers
    - Manage sales budget and sales forecast

  • Sales and Quotation support
    - Responsible for initiating quotation process for offering and generates sales leads for equipment/plant business.
    - Negotiate and conclude contracts and comply to Buhler guidelines for pricing, contract and payment terms
    - Order intake and price quality

  • Open communication and frequent update of market information to the Regional Sales Manager and supporting team e.g. Quotation

  • Good flow of information from customers to internal departments who are involved in the chain of process e.g. Quotation, Engineering, Technology, Customer Service and Administration

  • Provide market know-how and full overview, including competitors

  • Actively managing and using the CRM tools with all its aspect

Qualifications

  • Diploma or Bachelor of Science in Engineering field

  • Two years of experience in the process industry

  • Sales experience for capital expenditures/ investment goods

  • Technical background in the feed and food milling industry or similar industries

  • Able to speak Mandarin fluently

  • Experience in Microsoft Office + internal software : Intranet, SAP Quotation, CRM, CS Web

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world ​of possibilities.​ Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together! 

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