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Customer Relationship Manager

Location: 

Toluca, MX, 50071

Work Site:  Hybrid
Duration:  Permanent / Unlimited
Date:  Sep 23, 2026

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.​ Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

Develop service solutions for our clients in accordance with CS management's strategy in order to increase customer satisfaction and develop long-term contracts.

Job Responsibilities

  • Develop and execute the customer service strategy.
  • Identify and understand customer needs.
  • Promote and lead the sale of service solutions throughout the equipment lifecycle.
  • Drive the mutual, sustainable growth of current customers by identifying business opportunities.
  • Build strong relationships with customers, especially key clients.

Qualifications

  • Knowledge of strategic planning, manufacturing processes, and maintenance systems.
  • Sales of service solutions.
  • Manufacturing processes, maintenance systems, opportunity analysis.
  • Knowledge of market analysis tools.

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world ​of possibilities.​ Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together! 

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