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Technical Writer as Technical Documentation Quality Manager

Location:

Uzwil, St. Gallen, CH, 9240

Work Site: Onsite

Duration: Permanent / Unlimited

Date: Jun 21, 2025

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

Summary

The Quality Manager is responsible for ensuring the quality of Technical Product Information in accordance with established writing guidelines and standards. This role involves monitoring and inspecting content, working closely with the team’s Technical Writers, reporting on any quality-related issues, and providing training to Technical Writers.

Job Responsibilities

You oversee the correction and review of documentation created by the local Technical Writers
You establish, improve, and update writing guidelines for English content creation, and structure modular texts within the CMS System ST4
You assume the responsibility for quality and standards as an ambassador
You assume responsibility for creating and updating documentation included with products based on norms and company-internal standards
You coach and mentor junior technical writers and onboarders across different businesses and conduct training courses for new onboarders
You complete timely and accurate audits; report on findings
You ensure all relevant regulations, work rules, and quality procedures are followed on the department

Qualifications

You possess a high level of technical expertise
You have advanced user knowledge in XML-based editing systems, preferably ST4 and have knowledge of media editing
Excellent knowledge of written and spoken English, C1 or equivalent
You focus on service and customer-orientation and a commitment to quality
You can work on a team and independently, and have good communication skills, and a sociable demeanour
You are willing to work with international teams, with sound intercultural skills & understanding
You have the ability to convey difficult concepts in a simple and understandable manner
10 – 15 % of travel for onsite training

Questions? We're happy to help!

Didier Chételat

Recruiting Partner

www.linkedin.com/in/didier-chételat

Gupfenstrasse 5

9240 Uzwil

At Bühler we are not only offering working opportunities and international exchange of like-minded professionals. We are more than just a global company. Our value proposition to transform the way companies feed and move the world, is driving positive change in the industries in which we operate globally. Become a part of a dynamic environment that combines your drive for innovation with a world of possibilities. Joining us means embracing a shared purpose of creating innovations for a better world while becoming part of a company that is dedicated to your success.

As a global organization, we embrace the diversity of our global workforce. At Bühler, you will collaborate with professionals from around the world, each bringing in a unique perspective to the table. It is a business priority for us to harness the diversity of our global workforce and include them in their uniqueness to create a culture of belonging guided by our TOP values – Trust, Ownership and Passion. Embark on a journey that combines the excitement of global collaboration with the reassurance of a welcoming workplace.

Let’s create impact together!

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